Data & Privacy Choices
At TRIPLR, we believe you should have control over your personal information. This page explains the choices available to help you manage your data, privacy preferences, and account.
These choices work alongside our Privacy Policy and Terms of Service.
1. Access Your Information
You may access the personal information associated with your TRIPLR account at any time by signing in and visiting your account settings.
Information available may include:
- Profile information
- Account details
- Saved trips
- Travel preferences
- Notes
- Budgets
- Expenses
- Bookings
- Subscription information
2. Update Your Information
You may update your personal information whenever it changes.
This includes:
- Name
- Email address
- Profile photo
- Preferred language
- Preferred currency
- Travel preferences
- Account settings
Keeping your information up to date helps us provide a better experience.
3. Delete Your Account
You may permanently delete your TRIPLR account at any time.
When your account is deleted:
- Your profile will be removed.
- Your saved trips will be deleted where possible.
- Personal information will be removed or anonymised where reasonably practicable.
- Active subscriptions should be cancelled before deleting your account.
Certain information may be retained where required by law, for fraud prevention, taxation, dispute resolution, or security purposes.
4. Manage Your Trips
You are in control of your travel information.
You may:
- Create trips
- Edit trips
- Delete trips
- Remove collaborators
- Leave shared trips
- Delete notes
- Delete expenses
- Remove bookings
Deleting a trip permanently removes it from your account unless it remains part of a shared itinerary owned by another user.
5. Marketing Preferences
You may choose whether you receive marketing communications from TRIPLR.
Marketing communications may include:
- Product updates
- New features
- Travel inspiration
- Promotions
- Newsletters
- Special offers
You can unsubscribe at any time using the unsubscribe link in our emails or by updating your communication preferences within your account.
Service-related emails, including security notifications and account updates, will continue to be sent where necessary.
6. Location Permissions
TRIPLR may request access to your device location to provide location-based features.
You may enable or disable location permissions at any time through your device settings.
Disabling location access may affect features such as:
- Nearby attractions
- Local weather
- Local time
- Destination recommendations
8. AI Personalisation
TRIPLR uses artificial intelligence to personalise your travel experience.
You remain in control of the information you choose to provide.
You can reduce personalisation by:
- Removing saved trips
- Updating travel preferences
- Editing your profile
- Limiting information shared with the AI assistant
AI-generated recommendations are designed to assist with travel planning and should be independently verified before making travel decisions.
9. Data Export
We are working on providing users with the ability to download a copy of their personal data in a portable format.
Status: Coming Soon
10. Privacy Requests
Depending on your location, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of personal information.
- Object to certain processing activities.
- Withdraw consent where applicable.
- Request a copy of your personal information where available.
To submit a privacy request, please contact us using the details below.
11. Contact Us
If you have questions about your privacy choices or wish to exercise your privacy rights, please contact us.
TRIPLR Privacy Team
Email: privacy@triplr.ai
Support: support@triplr.ai
Website: https://triplr.ai
Quick Summary
You can:
- Access your personal information
- Update your account details
- Delete your account
- Manage your trips
- Control marketing emails
- Manage location permissions
- Manage cookie preferences
- Control AI personalisation
- Request privacy assistance
Thank you for trusting TRIPLR with your travel planning.
We are committed to protecting your privacy and giving you meaningful control over your personal information.